Stage two: warehouse and QC
Stage two of three. The item is now Didpop's to buy, inspect, and hold until you decide what happens next.
Arrival and standard inspection
Didpop buys the item, waits for the seller to ship it to Didpop's own warehouse, and signs it in once it arrives. From there, standard inspection is applied by default: an inspector checks style, quantity, colour, size, model, damage, and defects, and takes three standard photos. You choose at order time whether the original packaging gets opened for this check; skipping that step means Didpop can only verify the outside of the box.
Electronics and appliances get a narrower check: Didpop confirms the outside and the box contents but does not power the item on. If a working battery or screen matters to you, the paid 3C and appliance power inspection add-on exists for exactly that gap.
Optional paid add-ons
Beyond the free standard inspection, Didpop sells a short list of value-added services: a second, more detailed inspection pass, model try-on photos, video capture of the unboxing, and a packaging and labelling service called Brand Tag Removal.
Brand Tag Removal strips clothing tags and labels before the parcel ships. The trade-off Didpop states plainly: once tags are removed, the item is no longer eligible for the return-and-exchange guarantee described in the next stage, so it is worth deciding before you pay for it, not after.
From here the item sits in free storage. Day count starts the moment it is marked stored, not the day you ordered it, see the storage calculator to work out your own dates, and the fees page for the full 90/150/180-day schedule.
Packing reinforcement, for fragile or valuable items
Beyond inspection, Didpop's help centre lists a separate set of named packing options you can add before a parcel ships, worth knowing about if you are ordering anything breakable or expensive: stretch film wrapping, a wooden crate for genuinely fragile items, moisture-barrier bagging, foam corner protectors, EPE loose filling, and vacuum packaging for soft goods that compress well. For complex or high-value shipments, Didpop also documents a "Shipping Expert" service where a specialist handles the packing decisions directly rather than leaving them to default handling.
Two scheduling options exist on the other end too: Priority Stock-in, which commits to warehousing a signed-in parcel within 3 hours rather than the standard queue, and a matching Priority Stockout option for when you want an item moved out just as fast once you are ready to ship. Neither is required, both are paid add-ons for shoppers in a hurry.
Separate from reinforcement, Didpop also lets you choose how the item itself gets boxed: keep the seller's original packing, switch to a simpler repack, or have the shipping documents and invoice removed before it travels, each is its own named option in the help centre rather than a single default everyone gets. If you want a specific paid-photo angle beyond the three free standard shots, that is a separate Detailed Photo service, distinct from the Detailed Inspection add-on mentioned above, one adds more pictures, the other adds a more thorough physical check.
None of these add-ons are required reading before your first order, most shoppers never touch more than the free standard inspection. They are worth knowing exist for the specific case that trips people up: an item worth more than the usual order, or fragile enough that default handling genuinely is not enough, is exactly the case where checking this list before the parcel ships is cheaper than dealing with damage after it arrives.